Position: Customer Support
Office Hours: 9 AM-5 PM
Weekend: Saturday & Sunday
๐๐๐ฅ๐๐ซ๐ฒ: 18000-25000TK
๐๐จ๐ฆ๐ฉ๐๐ง๐ฒ ๐๐ฏ๐๐ซ๐ฏ๐ข๐๐ฐ:
Over the past three years, #Doin_Tech has launched multiple fintech products and services that currently serve over 20,000 clients across more than 100 countries. Our vision is to create a workplace that fosters a sense of belonging for everyone, where employees can contribute their best to shape a better tomorrow.
๐๐จ๐ ๐๐ฏ๐๐ซ๐ฏ๐ข๐๐ฐ:
Resourceful and enthusiastic individuals whose main responsibility will be to provide chat & email support to our customers. It is your responsibility to clarify customer complaints, determine the cause, select and explain the appropriate solution, and follow up to ensure the issue is resolved.
๐๐จ๐ ๐ซ๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ๐ฌ:
โพ๏ธBachelor’s Degree in any discipline
โพ๏ธExcellent English proficiency
โพ๏ธSkills in Excel, Google Sheets, and MS Word
โพ๏ธHigh typing speed + Fast computing skill
โพ๏ธProblem-solving skills and the ability to work efficiently and under pressure
๐๐ข๐ซ๐ข๐ง๐ ๐๐ซ๐จ๐๐๐ฌ๐ฌ:
Selected candidates will receive information about the next process via SMS and Email. For final selection, the candidates ๐ฐ๐ข๐ฅ๐ฅ ๐ง๐๐๐ ๐ญ๐จ ๐๐ญ๐ญ๐๐ง๐ ๐ ๐ฆ๐๐ง๐๐๐ญ๐จ๐ซ๐ฒ ๐๐ ๐๐๐ฒ๐ฌ ๐จ๐ ๐๐๐๐ ๐๐ง-๐ก๐จ๐ฎ๐ฌ๐ ๐ญ๐ซ๐๐ข๐ง๐ข๐ง๐ (๐ ๐๐-๐ ๐๐)
๐๐๐ง๐๐๐ข๐ญ๐ฌ:
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2 times yearly festive bonus
โ
Partially Subsidised Lunch
โ
Bi-Annual Bonus (After probation period)
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An environment that fosters professional growth
P.S: Candidates will only be selected through this process. (Not recommended to submit a resume physically)