Customer Support

Department: Customer Support

Deadline: 31/12/2023

Salary

18000-25000TK

Type Of Job

Full Time

Job Time

9AM-5PM

Work Location

Office Job

Work Location

Facilities Tower, Floor 12, Dhaka 1212

Weekend

Saturday, Sunday

Overview

Position: Customer Support
Office Hours: 9 AM-5 PM
Weekend: Saturday & Sunday
๐’๐š๐ฅ๐š๐ซ๐ฒ: 18000-25000TK

๐‚๐จ๐ฆ๐ฉ๐š๐ง๐ฒ ๐Ž๐ฏ๐ž๐ซ๐ฏ๐ข๐ž๐ฐ:
Over the past three years, #Doin_Tech has launched multiple fintech products and services that currently serve over 20,000 clients across more than 100 countries. Our vision is to create a workplace that fosters a sense of belonging for everyone, where employees can contribute their best to shape a better tomorrow.

๐‰๐จ๐› ๐Ž๐ฏ๐ž๐ซ๐ฏ๐ข๐ž๐ฐ:
Resourceful and enthusiastic individuals whose main responsibility will be to provide chat & email support to our customers. It is your responsibility to clarify customer complaints, determine the cause, select and explain the appropriate solution, and follow up to ensure the issue is resolved.

๐‰๐จ๐› ๐ซ๐ž๐ช๐ฎ๐ข๐ซ๐ž๐ฆ๐ž๐ง๐ญ๐ฌ:
โ—พ๏ธBachelor’s Degree in any discipline
โ—พ๏ธExcellent English proficiency
โ—พ๏ธSkills in Excel, Google Sheets, and MS Word
โ—พ๏ธHigh typing speed + Fast computing skill
โ—พ๏ธProblem-solving skills and the ability to work efficiently and under pressure

๐‡๐ข๐ซ๐ข๐ง๐  ๐๐ซ๐จ๐œ๐ž๐ฌ๐ฌ:
Selected candidates will receive information about the next process via SMS and Email. For final selection, the candidates ๐ฐ๐ข๐ฅ๐ฅ ๐ง๐ž๐ž๐ ๐ญ๐จ ๐š๐ญ๐ญ๐ž๐ง๐ ๐š ๐ฆ๐š๐ง๐๐š๐ญ๐จ๐ซ๐ฒ ๐Ÿ๐Ÿ“ ๐ƒ๐š๐ฒ๐ฌ ๐จ๐Ÿ ๐๐€๐ˆ๐ƒ ๐ˆ๐ง-๐ก๐จ๐ฎ๐ฌ๐ž ๐ญ๐ซ๐š๐ข๐ง๐ข๐ง๐  (๐Ÿ— ๐€๐Œ-๐Ÿ“ ๐๐Œ)

๐๐ž๐ง๐ž๐Ÿ๐ข๐ญ๐ฌ:
โœ…2 times yearly festive bonus
โœ…Partially Subsidised Lunch
โœ…Bi-Annual Bonus (After probation period)
โœ…An environment that fosters professional growth

P.S: Candidates will only be selected through this process. (Not recommended to submit a resume physically)

Experience

0-2

Skill Required

English proficiency(writing), Good Typing speed, Fast-learner,Leadership

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