Executive, Support – Doin

Executive, Support

Department: Customer Support

Deadline: 02/02/2025

Salary

BDT 20,000- 25,000

Type Of Job

Full Time

Job Time

9 Hours

Work Location

Office Job

Work Location

Facilities Tower (12th Floor), Kha 199/2 Pragati Sarani, Dhaka–1212

Weekend

Saturday, Sunday

Overview

Probation Period: 6 Months

Kickstart Your Career with Us – Freshers Welcome!

About Us:
Doin Tech is a leading fintech company dedicated to revolutionizing financial services globally. With a track record of innovation, we have successfully launched multiple fintech products and services over the past three years. Currently, our solutions cater to over 20,000 clients spanning across more than 100 countries.

Job Overview:
We are seeking an individual to become a valued member of our Client Experience Department, contributing their analytical expertise and insights to drive our strategic goals and success.

Primary Responsibilities:
⚪ Client Support through chat, remote and email
⚪ Client Follow-up
⚪ Maintain Client Information in the System
⚪ Any Additional Task assigned by the Team Lead (if needed)

Key Requirements:
⚪ Minimum bachelor’s degree from a reputed University
⚪ Fresh graduates are highly encouraged to apply
⚪ Proficient in Google sheets, Docs
⚪ Experience with remote desktop applications and help desk software
⚪ Strong proficiency in English, both verbal and written, is required
⚪ Resourceful and flexible in a dynamic, fast-paced environment
⚪ Attention to detail and commitment to high-quality work

Why Join Us:
⚪ Excellent working environment
⚪ Fully subsidized lunch
⚪ Unlimited tea/coffee
⚪ Chill Break
⚪ Evening snacks
⚪ Monthly corporate outings & retreats
⚪ Annual Refreshment Tour
⚪ Indoor game facilities (Foosball, PS4, Basketball, Table tennis, etc.)
⚪ Separate Muslim Prayer Room
⚪ Leave Encashment
⚪ Maternity and paternity leaves

Experience

0- 6 Months

Skill Required

Google sheets, Remote desktop applications, Help desk software

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