Tech Support

Department: IT Support/Helpdesk

Deadline: 15/01/2024

Salary

18000-25000TK

Type Of Job

Full Time

Job Time

9.00 AM - 5.00 PM

Work Location

Office Job

Work Location

Facilities Tower, Floor 12, Dhaka 1212

Weekend

Saturday, Sunday

Overview

Position: Tech Support (Work from Office)

Office Hours: 9 AM-5 PM

Weekend: Saturday & Sunday

๐’๐š๐ฅ๐š๐ซ๐ฒ: 18000-25000TK

๐‚๐จ๐ฆ๐ฉ๐š๐ง๐ฒ ๐Ž๐ฏ๐ž๐ซ๐ฏ๐ข๐ž๐ฐ:

Over the past three years, #Doin_Tech has launched multiple fintech products and services that currently serve over 20,000 clients across more than 100 countries. Our vision is to create a workplace that fosters a sense of belonging for everyone, where employees can contribute their best to shape a better tomorrow.

๐‰๐จ๐› ๐Ž๐ฏ๐ž๐ซ๐ฏ๐ข๐ž๐ฐ:

A hard-working Technical Support to help customers troubleshoot software-based errors and installation. This is an entry-level position. You will resolve technical issues, provide timely customer feedback and assist customers with remote desktop setup, maintain data.

๐‰๐จ๐› ๐‘๐ž๐ช๐ฎ๐ข๐ซ๐ž๐ฆ๐ž๐ง๐ญ๐ฌ:

โ—พ๏ธBachelor’s Degree in any discipline

โ—พ๏ธExcellent English proficiency

โ—พ๏ธExperience with remote desktop applications and help desk software.

โ—พ๏ธEager to learn new things

โ—พ๏ธPrior experience in tech support, desktop support, or a similar role.

๐‡๐ข๐ซ๐ข๐ง๐  ๐๐ซ๐จ๐œ๐ž๐ฌ๐ฌ:

Selected candidates will receive information about the next process via SMS and Email. For final selection, the candidates ๐ฐ๐ข๐ฅ๐ฅ ๐ง๐ž๐ž๐ ๐ญ๐จ ๐š๐ญ๐ญ๐ž๐ง๐ ๐š ๐ฆ๐š๐ง๐๐š๐ญ๐จ๐ซ๐ฒ ๐Ÿ๐Ÿ“ ๐ƒ๐š๐ฒ๐ฌ ๐จ๐Ÿ ๐๐€๐ˆ๐ƒ ๐ˆ๐ง-๐ก๐จ๐ฎ๐ฌ๐ž ๐ญ๐ซ๐š๐ข๐ง๐ข๐ง๐  (๐Ÿ— ๐€๐Œ-๐Ÿ“ ๐๐Œ)

๐๐ž๐ง๐ž๐Ÿ๐ข๐ญ๐ฌ:

โœ…2 times yearly festive bonus

โœ…Partially Subsidised Lunch

โœ…Bi-Annual Bonus (After probation period)

โœ…An environment that fosters professional growth

P.S: Candidates will only be selected through this process. (Not recommended to submit a resume physically)

Experience

0-1

Skill Required

Experience in Desktop support

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