Virtual Executive/Support – Doin

Virtual Executive/Support

Department: Customer Support

Deadline: 15/07/2024


BDT 12,000

Type Of Job


Job Time

Night Shift (Roaster Basis)

Work Location

Remote Job

Work Location

Facilities Tower (12th Floor), Kha 199/2 Pragati Sarani, Dhaka–1212




Employment Status: Contractual (6 Months)

About Us:
Doin Tech is a leading fintech company dedicated to revolutionizing financial services globally. With a track record of innovation, we have successfully launched multiple fintech products and services over the past three years. Currently, our solutions cater to over 20,000 clients spanning across more than 100 countries.

Job Overview:
We are seeking a dedicated Virtual Executive to become a valued member of our remote support team.

Primary Responsibilities:
⚪ Provide customer support via chat
⚪ Maintain data integrity and confidentiality
⚪ Consistently follow up with clients
⚪ Provide timely feedback to customers
⚪ Troubleshoot software-based errors and installations (Training will be provided)
⚪ Update info in Google Sheets, Share new ideas based on customer’s requirement
⚪ Complete any other responsibilities that may assigned by the team lead

Key Requirements:
⚪ Bachelor’s Degree in any discipline (Ongoing Students Can Apply)
⚪ Excellent English proficiency, especially in writing
⚪ Adaptability and willingness to learn
⚪ 𝐍𝐢𝐠𝐡𝐭 𝐒𝐡𝐢𝐟𝐭𝐬 will be provided between 6 PM-9 AM (6 hours/shift). Weekly Roaster Basis
⚪ On In House weekends and public holidays have to be available as per shift requirement
(can be day/night)
⚪ Experience with remote desktop applications and help desk software
⚪ Basic knowledge of Computer and Google Sheets, docs
⚪ Typing speed must be between 25 to 35 WPM
⚪ Having customer support experience is a plus
⚪ Must be available to work on public holidays during the 6-month contract. (Over Time will be given)
⚪ Applicants must have their own LAPTOP with a stable internet connection


0- 1 Year

Skill Required

Experience with remote desktop applications

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